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Customer Care

While the Bank is taking utmost care in rendering the best service in all areas of Banking to the satisfaction of its customers, in the event of any grievance of a customer, the customer is advised to approach the concerned branch manager, who is fully authorised to redress the grievance then and there at the branch itself.

CUSTOMERS' GRIEVANCE REDRESSAL CELL

The authority to redress the grievances is as under:

Level & Address Name & designation of the Redressing Authority
At Branch Please refer to "branches" on our site for address.
Click here to go to the page of list of branches.
Branch Manager
In case, the customer's grievance is not redressed in a week's time, the matter may be referred to:
At Head Office :
The A.P.Mahesh Co-op. Urban Bank Ltd.
5-3-989, III Floor Sherza Estate, N.S.Road,
Osmangunj, Hyderabad – 500095 (A.P.)

Phones : 040-24615296, 299 & 23437101-103 & 105

E-mail: customercare@apmaheshbank.com
Smt. Ranjana Sharma
Nodal Officer

Sri Alluri Masthan Reddy
Dy. General Manager

Sri J.V.S. Chetty
General Manager

Sri V.S. Sarma
General Manager

Sri Umesh Chand Asawa
Managing Director & CEO

Incase if you are not satisfied with the reply from the bank you may contact

Banking Ombudsman

Dr. N. Krishna Mohan
Banking Ombudsman for Andhra Pradesh
Reserve Bank of India
6-1-56, Secretriat Road, Saifabad, P.B. No. 1, Hyderabad - 500 004
Tel : (040) 23210013, Fax : 23210014